Terms for the Host Guarantee Program

In the rare event that a Guest causes property damage, the Zipvacation Host Guarantee offers protection up to $1 million for covered property that is damaged by guest vandalism or theft.

Countries in which Hosts are currently eligible for this coverage are: United States, Canada, United Kingdom, Australia, Netherlands, Sweden, Norway, Denmark, Finland, Iceland, Greece, France, Germany, Italy, and Puerto Rico. In Portugal and Spain, Hosts are eligible for coverage up to $50,000 due to Guest damages.

Zipvacation plans to expand coverage to more countries in the near future.

Items not covered by our Host Guarantee Program include:

  • Collectibles, jewellery, and rare artwork
  • Cash and securities
  • Personal liability and pets
 

We recommend that during rental periods, Hosts remove or secure any valuables left on the property.

The Host Guarantee Program also does not cover wear and tear that leads to property damage or loss. We recommend that Hosts require a security deposit from Guests to cover such incidents.

Please note that this program is not insurance, and cannot replace renters or homeowners insurance for your property. Keep in mind that not all home insurance policies will cover Guest damages or loss of property, and be sure to review the terms of your existing insurance policy carefully.

For specific details about coverage through the Zipvacation Host Guarantee Program, please visit.

If you'd like to submit a Host Guarantee payment request, please use our quick and convenient online payment request form.

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about zipvacation

About Vacation Rental

Zipvacation is a trusted platform for property owners to earn from their
extra spaces, and make it available to the travellers’ market. Every listing is
guaranteed to make the best deal both for the owner and for the guest. Every
listing is certified to pass the Zipvacation standard for having the best price,
good location, perfect condition, and with great facilities and amenities.